National Emergency Services Museum
BEST FOR
Ages 0-60
ENTRY
from £5.50
SETTING
Indoors
WHERE
Sheffield
What it’s like
Climb into old fire engines and ambulances, try on a uniform, and poke round Victorian police cells across three floors.
This is a museum built for climbing into things rather than just looking at them. Kids get to sit inside historic fire engines and ambulances, try on real uniforms, and push buttons on the interactive displays dotted through the ten exhibitions. There's a 45 foot RNLI lifeboat to gawp at and a section on what it was like fighting fires during the Sheffield Blitz, which is the sort of thing that actually sticks with a seven or eight-year-old.
The Victorian Police Cells are the obvious highlight to save for last, though right now they're only reachable by stairs while the main policing exhibition is closed for building restoration. That's a genuine faff if you've got a buggy or anyone who can't do steps, and the site is upfront that wheelchair access is limited in parts of the historic building generally. A reduced ticket price for wheelchair users is a fair nod to that, even if it doesn't fix the stairs problem.
It's open Wednesday to Sunday, plus bank holiday Mondays, 10 till 4 with last entry at 3, so you're not going to rush this in twenty minutes but you're also not stuck there all day. £9.50 for an adult and £7.50 for a child aged 3 to 15 isn't pocket change, though the family ticket at £26.50 softens it a bit, and there's a nice touch where you can upgrade your day ticket to a full annual one for free on the day you visit. There's a café on site for drinks and a bit of cake if energy flags halfway round.
You don't need to book, walk-ups are fine and you pay on the day, though they suggest booking ahead online if you're going at a busy time. Worth bearing in mind the museum does shut occasionally for maintenance or events.
Facilities
Need to know
- Best for
- 3 to 12, with plenty for the adults to read too
- Last entry
- 15:00
- Booking
- Online in advance recommended at busy times, but walk-ups accepted
- Food
- On-site café offering hot and cold drinks and handmade treats
- Wheelchairs
- Reduced ticket price available
- Worth knowing
- Upgrade entry ticket to annual year ticket valid for 12 months at no extra cost on day of visit
- The main policing exhibition is shut for building restoration, so the police cells section is reduced for now
- Last entry is 3pm even though the museum closes at 4
- 999 staff get in for £5.50, same as wheelchair users
- The annual ticket upgrade only works if you do it on your visit day, not afterwards
Plan your visit
How much does it cost?
£9.50 for an adult, £7.50 for a child aged 3 to 15. A family ticket is £26.50, and there's £8.50 for concessions and students, £5.50 for 999 staff and wheelchair users.
Do we need to book ahead?
No, walk-ups are accepted and you can pay on the day. Booking online is recommended if you're going at a busy time.
What are the opening hours?
Wednesday to Sunday, 10am to 4pm, with last entry at 3pm. It's also open on bank holiday Mondays.
Is it OK for a toddler?
The ages listed run from 0 up to 60, so it covers young children through to adults. The Victorian Police Cells are only accessible via stairs at the moment, which is worth knowing if you've got a buggy.
Is there step-free access?
Wheelchair access is limited in some areas of the historic building, and the Victorian Police Cells are stairs-only while the main policing exhibition is closed for restoration.
What's there to eat?
There's a café on site serving hot and cold drinks plus handmade treats.
How long do people spend there?
With ten exhibitions across three floors and historic vehicles to climb into, most visits fill the time between opening and last entry comfortably.
Can we do birthday parties there?
Birthday parties are one of the amenities on offer, alongside group bookings and school visits.
Is the whole museum open at the moment?
The main policing exhibition is currently closed for building restoration, and the museum can also close from time to time for maintenance or events.
Is there a discount for wheelchair users?
£5.50 entry for wheelchair users, though do note the building itself has limited access in some areas.
Can we upgrade to an annual pass?
You can upgrade your entry ticket to a year-long ticket at no extra cost, but only on the day of your visit.
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